Mechanicsburg Auto Repair and Dealership

I don’t normally give shoutouts, but I have to hand it to Zimmermans for their exceptional customer service. My wife and I had to get the rear wheel bearings replaced on our Subaru back in 2023, and they were covered under a 20,000 mile warranty. Fast forward to now, January 2025, and somehow those same wheel bearings went bad. Fortunately, they were still covered under this warranty, but we were very close to going over those 20,000 miles. And we did. Because of our schedules and the inclement winter weather arriving, we couldn’t manage to get the car in before it went over, but Zimmermans still honored the warranty because of the situation and we didn’t have to owe a dime. They even washed our car. I’ve had nothing but terrible luck over the years with cars, and less than stellar service with garages, so needless to say Zimmermans has been a Godsend breath of fresh air. Can’t recommend these guys enough!

Zimmerman's Auto Service is superior to most service shops. The service is thorough, and comprehensive. Their communication is second to none. I would recommend Zimmerman's Auto Service, highly!!!!!

I have been going to Zimmermans for years. If you are interested in quality service and an honest service department, they are the people to use. Every year I appreciate them more and more. Steve in Maintenance is the best in PA!

They made fixing a headlight easy. We were in and out in minutes and always with their smiles and good attitudes. Thanks, Zimmerman's.

Normally I love Zimmerman's. I've recommended them to more than a few people. I called today to schedule and appointment for an oil change and to check my tires because I have had to put air in one of my tires three times in the past 8 days. I was told I can't make an appointment. I need to come in and wait in line for the oil change and they will check my tires at that time. Part of my job is driving all over the place to do appraisals so it's pretty important that my tires are ok. I went to a few appraisal appointments and went to Zimmerman's today around 11 am and got into the line. A nice young lady came out to tell me the wait would be at least an hour. As I am still working, I don't have an hour to waste. I asked if I could just make an appointment for Friday so I can get my daughter to take me home so I can continue to work from there. The young lady said I could make an appointment for Friday. So I get out of line and drive around to the front, go inside and I am told that I can not make an appointment. As part of a local, family-owned business, I truly can not imagine telling a person who wants to use my services that they can not schedule an appointment. I realize times have changed in the 58 years that I have been alive, but not customer service. I am trying to avoid sitting in a waiting room doing nothing and waiting God knows how long to get my vehicle checked. All I want is a specific time to drop my car off so I can work it into my daughter's schedule to conveniently take me home and back.

We had been searching for a quality, pre-owned SUV which we found they had one that fit our need. From our first contact with Ahmed the experience was exceptional! He took the time to answer any and all questions, extremely professional, polite, and accommodating, Ahmed went above and beyond our expectations. Our conversations with Eric were the same, outstanding customer service. We live an hour and a half from Zimmerman's Automotive and if we are ever in need of another vehicle they have our business!

Ahmed was a very wonderful person to deal with. sold me a very wonderful car im very happy with. i love my new buick. they even let me go through my own bank and im very happy about that. thank you

Super impressed with Zimmerman's. Ahmed was so efficient, patient and communicated amazingly and honestly. We love our Murano. Can't recommend enough!